What Does Your Auto-Reply Say About You?
Today I sent an email and got a standard autoreply.
But it wasn’t standard at all. In fact, it was kinda rude. It said:
I’ll be out of the office most of the day
No “if this important, please contact…”
No “I’m checking email and will respond as soon as possible…”
Not even a period at the end of the sentence.
I was floored. Wonder if his boss sent him an email and got that in return? Surely this isn’t the type of customer service he/she wants their employees to provide?
Better yet, I wonder if a client needed an answer on something (or had a big opportunity on the line!) only to be met with this curt response that basically implies whatever they have to say is simply not important and will be dealt with…well, as soon as Mr. X feels like it.
In today’s workforce, where you not only represent your company, but you have a “personal brand” to protect, everything you do is a reflection of your professionalism….or lack thereof.
C’mon Mr. X. Really?